Upon receiving your order and its damage or broken inform specsdekho within 48 hours and not more than that otherwise we will not be responsible for it. If the product is damage send a complaint through the email with subject as Complaint.

Item like contact lens are well packed therefore don't open the lens box if you would like to be replace or refunded. Once it's open we are not going to replace or refund your purchase.

You have only 7 days to return an item from the date you received it. Return shipping cost will be handled by the person who purchases the product.

Once we receive the product we will inspect and notify you that we received the return item. We will immediately notify you on the status of your refund once item checking is done.

A 100% money back guarantee for contact lens, unused with same condition and it must be in the original packaging. The product made or order and high power lens are not refunded.

The money will be refunded by sending on your bank account.